Infiheal Partners with Bombay Hospital to Enhance Mental Healthcare Access
Infiheal has announced a landmark partnership with Bombay Hospital and Medical Research Centre, Mumbai, one of India's most respected and storied multispecialty institutions, with a legacy spanning over seven decades of clinical excellence. Guided by Dr. Gautam Bhansali, this collaboration is rooted in a shared conviction that modern healthcare must evolve to treat the whole person, not just the presenting condition.
At the heart of the partnership is a commitment to integrating Infiheal's comprehensive mental health platform directly into a clinical environment, bringing evidence-based psychological support to patients at a trusted institution where they already seek care. Through the collaboration, patients at Bombay Hospital will gain access to the full breadth of Infiheal's ecosystem: from Healo, its AI-powered mental health companion offering real-time emotional support, to a curated network of qualified mental health professionals, structured self-help tools, and guided wellness resources.
Healo, the flagship product behind Infiheal's growing recognition, is built to deliver culturally sensitive, clinically grounded support at scale. Available in over 93 languages and designed with HIPAA-compliant security, the platform is engineered for genuine accessibility. In just over a year since its official launch, Healo has reached one million users, with 91 per cent reporting feeling better after engaging with the platform, a figure that speaks to both the quality of the experience and the depth of the unmet need it addresses.
The significance of embedding this technology within a hospital setting cannot be overstated. Historically, mental and physical healthcare have operated in silos, with patients navigating separate systems, separate referrals, and often significant gaps in continuity of care. This partnership is a deliberate step toward dismantling that divide. By meeting patients within an established medical institution at a moment when they are already engaged with their health, Infiheal and Bombay Hospital are creating a pathway for mental health support to become a natural, destigmatised part of the overall care journey.
The collaboration also reflects a broader shift taking place across India's healthcare landscape. As awareness of mental health grows and demand for accessible, affordable support continues to rise, institutions are increasingly recognising that integrating psychological care into primary and specialist settings is not supplementary but essential. Bombay Hospital's decision to bring Infiheal into its ecosystem signals precisely this kind of institutional leadership.
For Infiheal, this partnership builds on a consistent track record of earning trust at the highest levels of both technology and healthcare. The IIT Bombay-founded startup has been recognised at the Bengaluru Tech Summit, won the AI for All Global Impact Challenge at the India AI Impact Summit 2026, and has steadily expanded its reach from Mumbai's streets to users across continents.
Ultimately, this collaboration is about more than technology or institutional prestige. It is about ensuring that a patient managing a complex diagnosis, recovering from surgery, or navigating a difficult prognosis, has access to meaningful mental health support as a standard part of their care, not an afterthought. That vision, of holistic, patient-centred healthcare delivered with both clinical rigour and genuine compassion, is what makes this partnership a meaningful step forward.
More about Healo can be learnt here: https://infiheal.com/ai-mental-health-chatbot
